Among the highlights:

Most CEOs consider themselves and their organizations to be executing change poorly

Achieving project success does not hinge primarily on technology – instead, success depends largely on people.

Nothing new there, really. But IBM then say

Four common factors helped these practitioners address their greatest project challenges and when used in combination, they provide a synergistic benefit that was even greater than the sum of their individual impacts.

So what are the four factors? According to IBM they are

• Real Insights, Real Actions. Strive for a full, realistic awareness and understanding of the upcoming challenges and complexities, then follow with actions to address them.
• Solid Methods, Solid Benefits. Use a systematic approach to change is focused on outcomes and closely aligned with formal project management methodology.
• Better Skills, Better Change. Leverage resources appropriately to demonstrate top management
  sponsorship, assign dedicated change managers and empower employees to enact change.
• Right Investment, Right Impact. Allocate the right amount for change management by understanding which types of investments can offer the best returns, in terms of greater project success.

Again, not much new. But remember – successful change management does not ignore the basics.